Rethinking Best Practices

Best practices aren’t universal and the use of the term without deeper consideration can be problematic. They’re straightforward, simplistic answers to difficult questions. Quick answers can at times work in our favor, a way to avoid cognitive overhead and set a clear path to a solution. In fact, we regularly need shortcuts in our day to day work to be… Read more →

Jelly Beans

Why I joined Jeli

At Jeli, we’re building the world’s best incident analysis tools. With decades of combined knowledge from our time at tech’s leading companies, we’ve developed deep insights into how users can better understand their shared experiences. We’ve seen these problems directly in our time as engineers throughout the stack. We’ve delved into countless incidents after the fact to make sense of… Read more →

Plumbing

Even Experts Need Experts

Before moving to the suburbs, I had been living in NYC for 12+ years, so my skills with a set of tools aren’t extensive. There are lots of problems I could eventually fix with significant time and money invested into projects, as I do like my projects to tinker with, but I don’t have infinite resources to do all the… Read more →

books

Code Schools and Bootcamps

Developing a tech focused background from an educational institution doesn’t require committing yourself to four years and sizable financial debt. Universities can be expensive and while a well rounded education can be incredibly beneficial, you may want a more focused learning experience concentrated on your area of interest. That’s where code schools come in. Code schools, also known as bootcamps,… Read more →

Patience in Implementing Effective Incident Reviews

Note: This post originally appeared on the Learning from Incidents site, cross posted here for my own preservation of thoughts. You can find the original post at https://www.learningfromincidents.io/blog/patience-in-implementing-effective-incident-reviews. Pressure in just getting an incident review “done” As we struggle to understand how things go wrong, to learn from incidents, and to prepare ourselves for future surprises, the hurried rush to… Read more →