Tag: Human Factors

Chameleon on a leaf with green and red tones https://flickr.com/photos/michaels_bilder_aus_aller_welt/10760876543

The Invisible Success of Near Misses

We often talk about blame aware culture. Your teams are continuously working towards building a system where, among many goals, a safe and reliable system is available. When we’re surprised, incidents happen. As we’re working towards safety, and by definition these incidents are surprises, shaming folks for failure is counterproductive and instead we should celebrate the opportunity to learn more.… Read more →