We often talk about blame aware culture. Your teams are continuously working towards building a system where, among many goals, a safe and reliable system is available. When we’re surprised, incidents happen. As we’re working towards safety, and by definition these incidents are surprises, shaming folks for failure is counterproductive and instead we should celebrate the opportunity to learn more.… Read more →
Tag: Engineering
Resilience Engineering and Error Budgets
This post on error budgets should be considered fluid, ideas worked in and out as any good beliefs should. My experiences with error budgets are not universal and should not be assumed as decrying anyone who has had success using them. I strongly welcome thoughtful, critical feedback and assume best intent from anyone who disagrees. I’m not a fan of… Read more →
Support Driven Engineering (SDE)
I want to help folks. That’s one of my driving forces in software development. I don’t want to simply build for the sake of building, my code nothing more than a digital ouroboros. There needs to be a sense of purpose to what I’m investing my time in, something greater than “hey, look at this thing I made, aren’t I… Read more →